Privacy Notice
Effective Date: February 19, 2026
Last Updated: February 19, 2026
Introduction
Tyeda Technologies Sdn Bhd ("Tyeda", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, disclose, and protect your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
By using our manufacturing operations platform and services, you acknowledge that you have read and understood this Privacy Notice and consent to the processing of your personal data as described herein.
This Privacy Notice applies to all personal data collected through our website, platform, mobile applications, and any other services we provide.
Collection of Personal Data
We collect personal data when you:
- Current
Join our waitlist through the landing page form
- Current
Contact us for inquiries or support
- Current
Visit our website and interact with our platform
- Future
Register for an account and use our manufacturing operations platform
- Future
Integrate with third-party services (e.g., MyInvois)
- Future
Subscribe to paid services and process payments
- Future
Subscribe to updates or marketing communications
- Future
Use our mobile applications for shop floor operations
Note that providing your email address and company name is currently mandatory to join the waitlist. Once our platform is available, additional information will be required to create an account and use our services. Failure to provide required information may result in our inability to provide services to you.
Description of Personal Data
The types of personal data we collect or will collect include:
Contact Information
Work email address
Company name
Business Preferences
MyInvois compliance needs
Account Information
Full name and job title
Username and password
Company registration details
Tax identification (SST/GST)
Payment Information
Billing address
Payment method details
Transaction history
Platform Usage Data
Manufacturing records
Inventory data
Production schedules
Quality control records
Technical Information
IP address
Browser type and version
Device information
Cookies and analytics data
Purpose of Collection of Personal Data
We collect and process your personal data for the following purposes:
Waitlist & Early Access Management
Process waitlist registration and grant early access
Contact you regarding your application and platform updates
Assess MyInvois compliance needs and tailor onboarding
Communicate early adopter pricing and promotional offers
Platform Service Delivery
Provide and maintain our manufacturing operations platform
Create and manage user accounts and verify identity
Process payments and billing for subscriptions
Facilitate MyInvois e-invoicing submissions to LHDN
Ensure compliance with Malaysian tax regulations (SST, income tax)
Provide customer support and technical assistance
General Business Operations
Send service notifications, updates, and security alerts
Analyze website traffic and improve user experience
Detect, prevent, and address fraud and security threats
Comply with legal obligations under Malaysian law
Maintain business records and customer relationship management
Sources of Personal Data
We obtain your personal data from the following sources:
1. Directly from you
Currently: Information from the waitlist form (email, company name, MyInvois preference)
When Available: Account registration, platform usage, business documents you upload, and support requests
2. Automatically collected
Technical data through cookies, analytics tools, and server logs; platform usage patterns and system interactions
3. Third-party sources
Currently: Public business information from SSM (if applicable)
When Available: MyInvois platform (LHDN), payment processors, business partners
Disclosure of Personal Data
We may disclose your personal data to the following categories of recipients:
Service Providers
Current: Email services, cloud hosting (AWS/Google Cloud), analytics (Google Analytics)
Future: Payment processors, customer support platforms, security services
Government Authorities (When Applicable)
LHDN (for MyInvois integration), SSM, Royal Malaysian Customs (SST matters), law enforcement (when legally required)
Professional Advisors
Legal counsel, auditors, accountants, business consultants
Business Partners
Authorized resellers or implementation partners (only with your consent)
Business Transactions
Acquiring entity in case of merger, acquisition, or sale of assets
All third parties are contractually required to protect your data in accordance with the PDPA and our data protection standards.
Use of Cookies
Our website and platform use cookies and similar tracking technologies. We use the following types:
Essential cookies: required for platform functionality, authentication, and security
Analytics cookies: help us understand usage patterns (e.g., Google Analytics)
Functional cookies: remember your preferences and settings
Performance cookies: collect information to improve platform performance
You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality.
Transfer of Personal Data
Your personal data is primarily stored on servers in Malaysia/Singapore. In certain cases, data may be transferred to other countries where service providers operate.
When transferring data internationally, we ensure the receiving country has similar data protection laws, or the recipient is contractually bound to PDPA-level protection, or you have provided explicit consent.
Marketing and Promotional Purposes
With your consent, we may use your personal data to send marketing communications about new features, promotions, industry insights, and events.
You can opt-out anytime by:
Clicking "unsubscribe" in any marketing email
Updating preferences in your account settings
Emailing hello@tyeda-technologies.com
Note: Service-related notifications (security alerts, billing) will still be sent.
Data Subject's Obligations
As a user, you must:
Provide Accurate Information
Ensure all personal data is accurate, complete, and up-to-date
Maintain Account Security
Keep credentials confidential and prevent unauthorized access
Use Services Lawfully
Comply with all applicable laws and regulations
Obtain Third-Party Consent
Ensure proper consent when sharing others' personal data
Report Security Incidents
Immediately notify us of any unauthorized access or breaches
The Rights of Data Subject
Under the PDPA, you have the following rights:
Right to Access
Request access to your personal data
Right to Withdraw Consent
Withdraw consent at any time
Right to Data Portability
Receive data in machine-readable format
Right to Correction
Request correction of inaccurate data
Right to Limit Processing
Limit direct marketing communications
Right to Complain
Lodge complaint with authorities
To exercise these rights, email hello@tyeda-technologies.com. We will respond within 21 days.
Changes to Privacy Notice
We may update this Privacy Notice to reflect changes in our practices or legal requirements. When material changes are made, we will:
Update the "Last Updated" date
Notify you via email
Display a prominent notice on our platform
Request your consent if required by law
Your continued use after changes constitutes acceptance of the updated Privacy Notice.
Acknowledgement and Consent
By using our platform and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Notice. You hereby consent to:
Collection, use, processing, and disclosure of your personal data
Transfer of data to third parties as described
Transfer of data outside Malaysia (Section 7)
Use of cookies and tracking technologies
Receiving marketing communications (opt-out available)
If you do not agree, please do not use our services.
Inquiries and Complaints
For inquiries and complaints, please contact our data protection officer at hello@tyeda-technologies.com.